Bug Report

webuzz.im (now known as izuz.net ) is now providing web Gtalk, web MSN Live Messenger , web Yahoo! Messenger and web AIM services for all visitors. More services may be available in the near future, such as AIM, Yahoo! Messenger and others.

Please report any problem here, so we would provide better web IM user experience.

Update: Current web Gtalk version is 20080429 20080729 20080804 20080827 20080907 20080921 20080929 20081105 20081212 20081221 20090111 20090114 20090119 20090308 20090313 20090323 20090402 20090410 20090420 20090422 20090426 20090503 20090506 20090526 20090626 20090703

82 Responses to “Bug Report”

  1. Michelle Says:

    The application constantly keeps loading? I’m not sure why, happens in both Firefox and IE…

  2. swati Says:

    there is always a prb while sign out..& max of the time it doesn’t respond..

  3. admin Says:

    @Michelle:
    Keep loading as connection to izuz.net is waiting your IM messages.

    @swati:
    Thanks for reporting your problem. We will try to figure it out.

  4. Scott Says:

    The settings window doesn’t change anything when you press ok. If you open it again then everything is unchecked. I tried to hide offline contacts but it didn’t work…

  5. admin Says:

    @Scott Thanks for reporting bugs

  6. Steve Says:

    I cannot receive replies sent, any reason why this happens??

  7. martin Says:

    Hi, I can’t receive responses from others contacts, what’s the problem that cause this incident????
    Tnks!

  8. martin Says:

    Hi again the issue’s solution is the following: in the URL address’s IE put javascript:net.sf.j2s.ajax.SimplePipeRequest.switchToQueryMode (750); and then login into gtalk! ;)

  9. admin Says:

    Hi martin, nice to hear you got the solution before the next update. :)

  10. Ajay Says:

    i am not able to get replies.
    i am using the site http://demo.java2script.org/gtalk/
    for gtalk, but not getting any replies
    i was using izuz.net, but it got blocked in office :(

  11. Krishna Says:

    Hi I am using IE 6.0.x and when I log into gtalk everything is fine except when I try to add a new contact it is throwing some javascript error that I could notice at the lower left bottom of the window and does nothing after that. Any idea??

    Thanks,
    kris

  12. Shubhankar Says:

    Its a very good site providing very good facilities but,

    Sometimes i face issues while connecting. Sometimes it simply won’t get connected.
    Moreover, at times it shows people who have logged off as active.

  13. admin Says:

    hi Shubhankar, nice to have your feedback. I just want to let you know that we are working hard to provide more stable connections and services. And another update version is scheduled to fix connection problems.

    Thanks

  14. Steve Says:

    Hi,

    I cannot see my contacts, the screen is blank. Everytime I load the program it erases the information.

    Pls. advise.

    Regards
    Steve

  15. admin Says:

    Hi Steve,

    Which url? What browser are you using and which version is it, if you know about it?

    Thanks.

  16. Debapratim Says:

    hi,ders always a problem while signing out…and many a times it doesnt open the next time after a problematic sign out…
    plz fix dis bug…its a big hurdle in using the gadget…

  17. admin Says:

    Thank Debapratim for reporting the problem. We will look into this bug.

  18. Steve Says:

    The url I am using is https://izuz.net/gtalk/
    the browser is IE6.0 Version SP1
    I could use it till last week.

  19. admin Says:

    I just explained that HTTPS protocol is now not necessary for secure web IM experience.
    http://blog.izuz.net/2008/08/enabling-rsa-login-encryption/
    So you can try http://izuz.net/gtalk/ instead. Or you should make some more refresh actions (clear your cache?) on your IE.

    And we tested IE7.0 and it is OK. IE6.0 SP1 is not deeply tested but should be OK. And we strongly recommend you to use Firefox 3.0( http://www.mozilla.com/ ). izuz.net’s web IMs run much faster on Firefox that any versions of IE.

  20. I talk U talk » Blog Archive » New Web IM Server: uziz.net (in Beta Test) Says:

    [...] Bug Report [...]

  21. Victor Says:

    Hi,

    I cannot see my contacts, the screen is blank.
    Pls. advise.

    im use firefox 3.0.1
    and http://demo.java2script.org/msnlive/

    please help me, my friends have the same problem. thanks.

  22. admin Says:

    Hi Victor,

    We are trying to fix the problem. Keep tuned.

  23. Saravanan Says:

    Hi,
    I am unable to see my contacts list, but able to login,
    unable to chat,,,,able to send invitation.

    please help
    moz 3.0 , win xp

  24. admin Says:

    @Saravanan & Victor
    Quick response: After login, try to resize the gtalk main window, and you will see your contacts list.

    P.S. Problems are fixed.

  25. VibhorE Says:

    The same problem i am facing from quite long..after login i am showing available on Gtalk main window with tht green tab….but if i click on tht tab i am showing offline….The whole screen is blank with no contacts and mesgs wat so ever..Plz help

  26. admin Says:

    Update: Web IM services are updated to version 20080907. Please check the services again to see whether problems are fixed or not.

    Hope to hear more feedback.

  27. admin Says:

    @all
    The blank contact list bug is considered as fixed now. Please re-check the web IM service pages to see it works or not.
    Current services are updated to version 20080921.

  28. keith Says:

    the gtalk option is not logging me out it keeps active throughout even though i sign out

  29. keith Says:

    can you please get this corrected

  30. keith Says:

    how do i loggout from a previous session of gtalk on your blog coz when i open the page a second time to loggin it states duplicate loggin detected when i have not logged in from anywhere else?

  31. admin Says:

    @keith,
    As your may do not logout correctly in your last session, your gtalk session may be kept alive in our web IM service server. In case you may login from a different location (at home while your office PC is not off) and want to keep both session alive, we prompt you to log it out or not. Click “Yes” on the message dialog will help you to log it out.

    BTW: The correct way to logout your gtalk: right click on the top-left gtalk icon, and select “Logout” menu-item.

  32. santosh Says:

    after login when loading, the time taken is too much. [i have 200+ contacts in gmail]

    from where does gtalk load the friend list? orkut or gmail or both?

    blocking/removing a person doesnt work properly.
    after blocking a person, if u logout and login, he is again unblocked/added again :O
    please let me know

  33. admin Says:

    @santosh
    Thanks for reporting problems. We will fix these problems in the next update. Keep tuned.

  34. JEremy Says:

    the yahoo chat just keeps loading when i try to log in, and the gmail chat logs in, and shows my user name and that i am available, but instead of showing my contacts, that area stays at the login screen. I know several other people who have had this problem as well, the msn one works grreat though! your webiste is a great idea, my school blocks alot of the other online messengers, but not yours
    Thanks!

  35. JEremy Says:

    (i am using webuzz.im)

  36. admin Says:

    @JEremy
    Thanks for reporting problems. We will try to fix the bugs for yahoo messenger and google talk.

  37. Stephanie Says:

    Recently I sign in to any IM, it alaways pops up an error msg “Trying to connect server failed!” But I am sure it’s not of the network, because I loged in successfully this morning once and failed for another try.
    (whether uziz, demo, webbuzz or izuz URL)

  38. admin Says:

    @Stephanie
    We will look into the problem you described.
    Thanks for reporting your problem.

  39. dannu Says:

    Hy how to free download izuz.net is now providing web MSN Live Messenger ??????????

  40. admin Says:

    @dannu
    There are no downloads available (at least no schedule for this yet). All you need is just visiting izuz.net or webuzz.im

  41. Stephanie Says:

    Hi~I mentioned that an error msg “Trying to connect server failed!” always pops up when I sign in before, and is there any solution for this problem? Thank you~

  42. shalini Says:

    Hi,

    when i try to use gtalk, i can not see the messages received and sent in the window. Is that something u changed in the programme.

    Please fix it, if u can, it was working fine till last week.

    Thanks
    shalini

  43. Daniel Says:

    Hey, I’ve been having a problem recently. No matter what site I try to sign in from, or what computer I’m on, I always get something that says “Connection Failed” when I try to use the Yahoo! IM. It’s the only chat that doesn’t work. But both demos work fine. Do you think you could find a way to fix this?

  44. Morris Ruschel Says:

    Where I try to connect return message “Trying to connect server failed!”.
    Now I change my password and work!! My old pass have a special characters “)(*” and “M”…

  45. admin Says:

    @Morris Ruschel
    Thanks for reporting bugs. We have fixed this the character “*” password bug. The update will be available soon.

  46. admin Says:

    @Stephanie
    @shalini
    @Daniel
    We are digging to find the bug, but not coming soon. We will let you know when we have an update.

  47. Ashok V Says:

    I am unable to use the scroll bar in the gtalk to see the friends list…. please suggest

  48. admin Says:

    view->show in one page

  49. shah Says:

    Am using the website http://webuzz.im/
    There are two problems I am facing:
    1. Even when I logout of gtalk .. I am shown as available always.
    2. If I logout once from a computer and try and login again from the same computer it says “Trying to Connect Server Failed”.

    Please fix the issues.

  50. roy Says:

    hi,When i change my yahoo messenger picture its now work only black square showed up.

  51. admin Says:

    roger. :)

  52. bj Says:

    i can not open my messenger8.1/// and cant open some of my maili need help can cant find it… i use windows xp…and firefox.
    thaNKS my yahoo address is lolliepop27886@yahoo.com

  53. roy Says:

    my yahoo display image still black pls help.my yahoo adress is roy.cayanan@yahoo.com thx!

  54. admin Says:

    @roy
    Could you take a try visiting http://webuzz.im/beta.html ?
    Thanks for your bug reporting. It may take us a little longer to fix the problem. Thanks for your patience.

  55. I buzZ U buzZ, We BuzZ » Blog Archive » WeBuzz.MSN Update 20090410 Says:

    [...] will always be improving our web IM service. And your feedback is critical for a better web [...]

  56. Rakesh Says:

    Hello;

    I need skype on this…..Are you already working on this?

  57. admin Says:

    @Rakesh
    Skype support is on schedule. Maybe it will be online a few days later or two weeks later at max.
    Keep tuned.

    It is illegal to develop a standalone Skype client. For more information, please read http://www.skype.com/intl/en/legal/ .

    http://imo.im/ is supportting web Skype. I am not not quite sure about the details of of Skype and IMO.IM cooperation. But you may take web Skype test there. :D

  58. Abhishek Kumar Says:

    Hi,

    Why do have the UI of Gtalk only fr all the clients. It would be better if you could replicate the UI and look n feel of client you are trying to imitate.

    Thanks

  59. admin Says:

    @Abhishek Kumar
    Thanks.

    We will take Windows Live Messenger, Yahoo! Messenger into schedule for WeBuzz.IM UI theme.

    And we are also considering our own WeBuzz UI theme design. But new theme may not come sooner.

    Better stability and user experience are always WeBuzz.IM’s goal.

  60. Amit Kumar Says:

    Respected sir

    while using your beautiful site I got problem with me messanger of gtalk I got login to my account but while sending message to my any frnd i got the msg

    Failed to send “( @ http://webuzz.im/ Web Google Talk )”
    Failed to send “dhan dhan satguru tera hi asra ji”

    I am not able to find out the problem while it work properly with my yahoo account…….

    Thanks & Regards
    Amit Insan

  61. admin Says:

    @Amit Kumar
    Does this problem happen every time you are using Gtalk and Yahoo! Messenger? Or just one time? Login again and problem still exists?

    Which URL are you using:
    1. http://webuzz.im/
    2. http://izuz.net/
    3. http://java2script.org/
    4. http://demo.java2script.org/
    ?

    We need more details to identify whether the problem is a network problem or software problem. Thanks.

  62. I buzZ U buzZ, We BuzZ » Blog Archive » Dog-Fooding Ourselves on WeBuzz.IM Says:

    [...] Which features do you like? What new features do you like to see in the future updates? Please report bugs or make feature requests, or just leave us [...]

  63. Josh Says:

    Hi,

    After using gtalk in http://webuzz.im/beta.html, my gtalk account has been “Available” permanently.

  64. admin Says:

    @Josh
    Thanks for reporting the bug. Once we fixed this kind of bug. We need more care to avoid such bugs again.

    Before we fixing this bug, we suggest you follow the instructions below to avoid you permanent “available” online:
    1. Right click the gtalk icon the left upper corner, choose “Sign out”
    2. Or click the arrow below your name, and choose “Sign out” item

    If you just close your browser window without signing out, you may be left as “available” for some minutes (about 2 minutes or for buggy hours). In such scenarios, try to login again and then logout following the above instructions. The service servers will logout all your sessions

  65. Sumeet Gandhi Says:

    Hello Team,

    Really happy to use your service. I am facing a issue from past few days. I dont know what is wrong. Many times during the chat my friends complain that u not replying to what they are saying. Then I ask them reply what. then they copy paste what they wrote earlier which i didn’t receive. so it seems that there are frequent message drops during the conversation. I dont know how to explain this more to you. But this is what i am facing from last many days. Kindly see if you can make the conversation more enjoyable without any message drops.

    Thanks
    Sumeet Gandhi

  66. admin Says:

    @Sumeet Gandhi
    Very thanks for reporting this serious problem. We will look into this problem and try to fix it.
    BTW: Which messenger are you using ? MSN messenger or Google Talk?

  67. Sumeet Gandhi Says:

    Hi,

    I am using Gtalk and Yahoo. In both of them I am getting the same problem.

    Thanks
    Sumeet Gandhi

  68. admin Says:

    @Sumeet Gandhi
    We think that your problems are caused by too many simultaneous connections on one of our server, to which you are connecting. We already make some adjustments on our server clusters to avoid too many connections on one server. It is considered that our services will be stabler.

    Before we could make sure that these server policy adjustments do fix your described problems., you can visit
    http://webuzz.im/beta.html
    for your web Gtalk and Yahoo instead. It is another server providing the web IM services. Hope it is accessible in your network and your problems do not exist there.

  69. rajan Says:

    i can login to gtalk from webuzz.im but can’t chat as soon as i type the message and press enter. message comes failed to send messages… and i can receive messages from my friend but can’t reply them…… plz do sumthing as webuzz.im is the only site working in my office….

  70. admin Says:

    @rajan
    From our tests at the moment of writing this comment, the web gtalk services is running well.
    Try to logout and login again, and your problem may disappear. And visiting http://webuzz.im/ and http://webuzz.im/beta.html may result in different servers serving you.

  71. Nitin Says:

    Dear Admin,
    I am getting following error
    Failed to send “( @ http://webuzz.im/ Web Google Talk )”

    For all below URLs:
    1. http://webuzz.im/
    2. http://izuz.net/
    3. http://java2script.org/
    4. http://demo.java2script.org/

    can u pls help with this?

  72. WeBuzz Says:

    @Nitin
    Only “Failed to send “( @ http://webuzz.im/ Web Google Talk )”” and other messages are sending out successfully? Or other messages are not sending out?

    And what about http://webuzz.im/beta.html ?

  73. Cesar Omar Says:

    Hi,

    I just can say that the space bar of the messinger windows dont functionate

  74. Luciano Says:

    Hi, when I use this application I can not use a photo when connected at MSN

  75. WeBuzz Says:

    @Luciano
    Currently, you can not set your own photo in MSN. We will try to add this feature in the future.

    @Cesar
    Would you describe your problem in more details?

  76. John Says:

    Issues connecting to yahoo messenger. I get a null error when i try to connect. MSN Works ok, but it seems to hand on loading a java applet and then the screen goes grey and I have to refresh to get to anything on it

  77. WeBuzz Says:

    @John
    We are trying to fix the problem you described. And we have made an update. You should find your issues disappeared. Or please report bug again.

    BTW: For yahoo messenger, you may need another try to login.

  78. John Says:

    It seems that yahoo is working now, but MSN is constantly getting disconnected after a few minutes and the Dos window that is in the application says “Pipe closed”

  79. WeBuzz Says:

    @John
    Thanks
    We are still working on to make WeBuzz.IM services much stabler.

  80. Edward Says:

    Hi

    Since yesterday the MSN connection is having several issues, is this situation going to be solve soon?

    Thanks

  81. WeBuzz Says:

    @Edward
    We have make some bug fixings. And we have rolled out new update v20090703.
    We will be monitoring MSN/Gtalk/YMsg/AIM services for some days before saying your issues are solved.

    Thanks for reporting problems.

  82. Luciano Says:

    I’m facing another problem when using MSN.
    When I log in, my name doesn’t appear correctly. instead of my name or e-mail, which is shown it’s a web address like “desabafa.com …. ” that doesn’t have nothing to do with me. This makes it difficult to be recognized by friends.
    But this doesn’t happen when I use Google Talk. In GTalk, my name is shown correctly.

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